Citizen

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Time (***)

Can using E-technology reduce the time it takes to read documents and make submissions in consultations?

Cost (***)

What sort of resources are needed to engage in E-consultations in terms of cost? Where can I find out this type of information?

Engagement (***)

Many public consultations are a one-way process in terms of engagment - I make a submission and the authority does not reply to it - can e-technology be used to ensure that my views are being listened to? Is it reasonable to expect going into a consultation process the degree of influence my opinions will have on the final decision/policy outcome?

Case studies (***)

Where can I learn about engaging in E-consultation processes?

Participation ()

Is it possible to identify the degree or type of participation that I will have when I'm engaging in consultation? Should I expect to directly influence outcomes from the process? Can E-technology make the process more accountable and transparent for me? Can E-technology make participation in consultation easier to access?

Skills (**)

What skills or technical knowledge do I need in order to engage in E-consultation? Where can I get these skills/knowledge?

Usability (***)

Are technologies and software difficult to use? Will I need to have expertise of computers, etc. before I can engage in E-consultation? Where can I get easy to follow instructions on how to use the technologies? Where can I get a glossary of the technical terms involved?

Results (***)

Will E-technology allow me to monitor the results of the consultation in transparent way? Will it allow me to see what happened to my submission? Can I comment on the final decision that is taken?

Benefits (***)

How does engaging in E-consultation benefit me as a citizen? What are the benefits of using E-technologies over more traditional methods?

What is e-consultation (***)

What exactly is 'consultation' and 'E-consultation'? What is the difference between the two?

Resources (***)

What resources do I need in order to engage in E-consultation - in terms of money, access to tecnology, knowledge?

Relationships (***)

What exactly is the relationship between me, the facilitator, and the consulter? What can I expect from the consulter and the facilitator when I engage in consultation?

FAQ (***)

There are a number of issues - including an explanation of some of the technical terms used in consultation and E-consultation - that I will need to know. Where can I get information on these issues?

Promotion (**)

Why e-consultation (***)

What are the benefits to me in using E-consultation and E-technology?

Guidelines ()

Public consultation can be a contentious business, paticularly on issues of trust/transparency/accountibility, between the consulter and the consultee. Is it possible to access a 'best practice' guide that outlines what I, the citizen, can expect/demand from the consultation process, as well as its outcomes?

Translation ()

Is it possible for me - with little technical knowledge - to match the appropriate technologies with the kind of consultation I am engaging in?

Stages (***)

Would it be possible for me to know where exactly in the policy-making process my involvement will take place? Is it at the agenda setting, formulation, or implementation stage?

Security (**)

Consultation can involve the divulging of sensitive information? What can be done to ensure that information is secure?

Process change (**)

In practical terms, how does the use of E-technology change how I engage in public consultation?

Technology (***)

Where can I get information on the technology and technical knowledge that I will need in order to engage in E-consultation?

Transparency ()

How can E-technology improve the transparency of public consultation? Where can I find actual examples of where this has happened?

Technology matching ()

Design, planning ()

Processes ()

Strategies ()