Difference between revisions of "Web 2.0"
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That is the theme of a talk Dr. David Newman gave at the [http://www.idc.com/getdoc.jsp?containerId=IDC_P13798 IT in Government 2007, Northern Ireland] conference. | That is the theme of a talk Dr. David Newman gave at the [http://www.idc.com/getdoc.jsp?containerId=IDC_P13798 IT in Government 2007, Northern Ireland] conference. | ||
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| + | ==Learning from each other: engaging stakeholders using Web 2.0== | ||
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| + | How do know that your customers are satisfied with your services? Should you be doing things differently? What do stakeholders want from government? To find out, you need to engage citizens. We now have ICTs that you can use to learn from stakeholders. With two-way communication, people don't just read what you tell them, but can tell you what they think is important. Dr. Newman will show how Web 2.0 tools can be used to acquire and manage knowledge from many people inside and outside your organisation, based on his extensive research into e-consultation. | ||
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| + | *What is new about Web 2.0? | ||
| + | *Uses of Web 2.0 in e-government | ||
| + | *E-consultation | ||
| + | *Innovative ways of using Web 2.0 in e-consultation | ||
Revision as of 14:16, 20 November 2007
What is Web 2.0, and how can it be used to engage citizens and stakeholder groups in governance?
That is the theme of a talk Dr. David Newman gave at the IT in Government 2007, Northern Ireland conference.
Learning from each other: engaging stakeholders using Web 2.0
How do know that your customers are satisfied with your services? Should you be doing things differently? What do stakeholders want from government? To find out, you need to engage citizens. We now have ICTs that you can use to learn from stakeholders. With two-way communication, people don't just read what you tell them, but can tell you what they think is important. Dr. Newman will show how Web 2.0 tools can be used to acquire and manage knowledge from many people inside and outside your organisation, based on his extensive research into e-consultation.
- What is new about Web 2.0?
- Uses of Web 2.0 in e-government
- E-consultation
- Innovative ways of using Web 2.0 in e-consultation
