Difference between revisions of "Uses of Web 2.0 in e-government"
From E-Consultation Guide
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*Complaints and compliments, public consultations, neighbourhood forums, supporting the work of councillors and assembly members, planning circles, ... | *Complaints and compliments, public consultations, neighbourhood forums, supporting the work of councillors and assembly members, planning circles, ... | ||
**I.e. every time when government learns from people outside government (-> organisational learning) | **I.e. every time when government learns from people outside government (-> organisational learning) | ||
| − | *Technologies: see [technology classification] | + | *Technologies: see [[technology classification]] |
Revision as of 22:15, 20 November 2007
Internal knowledge management
- Communities of practice, bringing together people faced with the same problems
- E.g. Dutch police in different forces discuss how to close down a cannabis farm
- Technologies: information exchange over e-mail lists, discussion forums, chat systems, ...
Inter-organisational joint projects
- Collaborative work, including project planning, budgeting, joint report writing
- E.g. when setting up shared services
- Technologies: collaborative writing using Lotus Notes or wikiwiki software, CRM and project management portals, Google spreadsheets, version control software (cf. services for software developers at [http://sourceforge.net/ Sourceforge).
Engaging with stakeholders
- Complaints and compliments, public consultations, neighbourhood forums, supporting the work of councillors and assembly members, planning circles, ...
- I.e. every time when government learns from people outside government (-> organisational learning)
- Technologies: see technology classification
