Policy makers

Benefits (***)

1. What are the benefits?

Participation (***)

1. Will more people take part than in conventional consultations?
2. Does it help me reach groups who normally don't take part?

Results (***)

1. Will it get different views?
2. Can it improve the quality of results?
3. Is there a potential for creativity?
4. Will it help me analyse the results?

Costs (***)

1. Will it cost more or less?

Time (***)

1. Can it save me time?

Resources (***)

1. What resources will I need to make it work?

Strategies (***)

1. What are the most important issues to consider in formulating a strategy?
   1. For consultation, and
   2. E-consultation?

Processes (**)

1. What processes are involved in e-consultation?

Process change (**)

1. How does technology make a difference?

Case studies (**)

1. Give me a brief example of a success.
2. Give me a brief account of a failure (what can go wrong?)

Guidelines (**)

1. Are there any standard guidelines for:
   1. consultation
   2. e-consultation?