Post-launch e-consultation Design - Revision history

Jjh: /* The Technology */

2007-09-21T16:01:04Z

‎The Technology

Jjh at 16:00, 21 September 2007

2007-09-21T16:00:50Z

Jjh: /* The Technology */

2007-04-27T11:37:31Z

‎The Technology

Jjh: /* Consulting those who are affected most: Young People */

2007-04-27T11:36:30Z

‎Consulting those who are affected most: Young People

Jjh: /* The Technology */

2007-04-27T11:35:24Z

‎The Technology

Jjh: /* The Technology */

2007-04-27T11:35:06Z

‎The Technology

Jjh: /* The Technology */

2007-04-27T11:34:35Z

‎The Technology

Jjh: /* The Technology */

2007-04-27T11:34:03Z

‎The Technology

Jjh: /* Consulting those who are affected most: Organisations in Educational Exchanges */

2007-04-27T11:33:09Z

‎Consulting those who are affected most: Organisations in Educational Exchanges

Jjh at 11:31, 27 April 2007

2007-04-27T11:31:28Z

@@ Line 32: / Line 32: @@
 After some discussion [http://www.nsec.info NSEC] decided not to fund this work (at least in the short term), apparently because of resource limitations in [http://www.nsec.info NSEC] .
-====The Technology====
+=====The Technology=====
 What [http://www.nsec.info NSEC] did manage to start, just before [http://www.e-consultation.org research team's] project finished, was to design on-line questionnaires targeted at particular groups of participants, including young people and teachers. The [http://www.e-consultation.org research team] helped them design the questionnaires, and loaded into the system some of the lists of e-mail addresses they had finally obtained.
 Finally, the [http://www.e-consultation.org research team's] technical assistant (Yan Chen) also customised the [http://www.sugarcrm.com/ SugarCRM Customer Relationship Management software] for [http://www.nsec.info NSEC], so that they could keep track of their (potentially) huge number of contacts with pupils, staff, youth workers and others in 9000 organisations. Because Yan Chen used free (open source) software, he could customise it so that it was no longer a tool for selling into companies, but one to record contacts with many individuals in each organisation: something that many commercial [http://en.wikipedia.org/wiki/Customer_relationship_management CRM packages] lack.

@@ Line 1: / Line 1: @@
 This page explores the design issues in a little more depth.
-=====Engaging the Stakeholders=====
+===Engaging the Stakeholders===
 The activities at the launch only engaged the 60 to 70 people who attended.
 However, these were important stakeholders, often senior people in organizations involved in funding or managing educational exchanges. They were not the only group that [http://www.nsec.info NSEC] wanted to involve in their consultations. So, in several meetings following the launch, the [http://www.e-consultation.org research team] discussed and demonstrated technologies that might be used to facilitate consultations with different groups of participants.
-=====Need for Publicity and Promotion=====
+===Need for Publicity and Promotion===
 One crucial element of the process, which was emphasised constantly throughout the early stages given the problems experienced with the [[Waterways Ireland]] trial, was the need for publicity and promotion.
 It is essential in any consultation, regardless whether conventional or electronic, that there is a clear strategy to ensure that potential consultees are aware of the proposed consultation. [http://www.nsec.info NSEC] needed to engage more than the senior staff who had attended the launch.
-=====Consulting those who are affected most: Organisations in Educational Exchanges=====
+===Consulting those who are affected most: Organisations in Educational Exchanges===
 One important group to consult were the organizations that currently managed and/or funded existing educational exchanges.
@@ Line 20: / Line 20: @@
 So, [http://www.nsec.info NSEC] planned to run long meetings with them to discuss the issues in some depth.
-======The Technology======
+=====The Technology=====
 The [http://www.e-consultation.org research team] suggested using group support systems, such as [http://www.webiq.net WebIQ] or [http://www.anyzing.com/zing.html Zing] in half of these meetings. In principle such idea mapping tools should speed up brainstorming and ranking activities, as participants could type at the same time.
 The consultations should achieve the same benefits from the group support system tools used in private companies. The [http://www.e-consultation.org research team] arranged for the [http://www.cforc.org Centre for Competitiveness] to demonstrate Zing to [http://www.nsec.info NSEC] staff in a meeting in [http://www.gotobelfast.com Belfast]. However, although they agreed in principle to do this, [http://www.nsec.info NSEC] were not able to organise any group support system meetings before the [http://www.e-consultation.org research team's] project ended.  A reason is [http://www.nsec.info NSEC's] staff were fully stretched organising and running non-electronic meetings.
-=====Consulting those who are affected most: Young People=====
+===Consulting those who are affected most: Young People===
 A second key group to consult are young people, including (but not limited to) those who had participated in cross-border exchanges. [[Youth e-consultations at NIYF|Michele Smyth]] showed [http://www.nsec.info NSEC] staff the work she had been doing for her [[Youth e-consultations at NIYF|Ph.D. research with groups of young people]] at the [http://www.niyf.org NI Youth Forum (NIYF)].
@@ Line 32: / Line 32: @@
 After some discussion [http://www.nsec.info NSEC] decided not to fund this work (at least in the short term), apparently because of resource limitations in [http://www.nsec.info NSEC] .
-======The Technology======
+====The Technology====
 What [http://www.nsec.info NSEC] did manage to start, just before [http://www.e-consultation.org research team's] project finished, was to design on-line questionnaires targeted at particular groups of participants, including young people and teachers. The [http://www.e-consultation.org research team] helped them design the questionnaires, and loaded into the system some of the lists of e-mail addresses they had finally obtained.
 Finally, the [http://www.e-consultation.org research team's] technical assistant (Yan Chen) also customised the [http://www.sugarcrm.com/ SugarCRM Customer Relationship Management software] for [http://www.nsec.info NSEC], so that they could keep track of their (potentially) huge number of contacts with pupils, staff, youth workers and others in 9000 organisations. Because Yan Chen used free (open source) software, he could customise it so that it was no longer a tool for selling into companies, but one to record contacts with many individuals in each organisation: something that many commercial [http://en.wikipedia.org/wiki/Customer_relationship_management CRM packages] lack.

←Older revision		Revision as of 11:37, 27 April 2007
Line 35:		Line 35:
	What [http://www.nsec.info NSEC] did manage to start, just before [http://www.e-consultation.org research team's] project finished, was to design on-line questionnaires targeted at particular groups of participants, including young people and teachers. The [http://www.e-consultation.org research team] helped them design the questionnaires, and loaded into the system some of the lists of e-mail addresses they had finally obtained.		What [http://www.nsec.info NSEC] did manage to start, just before [http://www.e-consultation.org research team's] project finished, was to design on-line questionnaires targeted at particular groups of participants, including young people and teachers. The [http://www.e-consultation.org research team] helped them design the questionnaires, and loaded into the system some of the lists of e-mail addresses they had finally obtained.

−	Finally, the [http://www.e-consultation.org research team's] technical ~~assistants~~ (~~i.e.~~ Yan Chen) also customised the [http://www.sugarcrm.com/ SugarCRM Customer Relationship Management software] for [http://www.nsec.info NSEC], so that they could keep track of their (potentially) huge number of contacts with pupils, staff, youth workers and others in 9000 organisations. Because Yan Chen used free (open source) software, he could customise it so that it was no longer a tool for selling into companies, but one to record contacts with many individuals in each organisation: something that many commercial [http://en.wikipedia.org/wiki/Customer_relationship_management CRM packages] lack.	+	Finally, the [http://www.e-consultation.org research team's] technical assistant (Yan Chen) also customised the [http://www.sugarcrm.com/ SugarCRM Customer Relationship Management software] for [http://www.nsec.info NSEC], so that they could keep track of their (potentially) huge number of contacts with pupils, staff, youth workers and others in 9000 organisations. Because Yan Chen used free (open source) software, he could customise it so that it was no longer a tool for selling into companies, but one to record contacts with many individuals in each organisation: something that many commercial [http://en.wikipedia.org/wiki/Customer_relationship_management CRM packages] lack.

@@ Line 28: / Line 28: @@
 A second key group to consult are young people, including (but not limited to) those who had participated in cross-border exchanges. [[Youth e-consultations at NIYF|Michele Smyth]] showed [http://www.nsec.info NSEC] staff the work she had been doing for her [[Youth e-consultations at NIYF|Ph.D. research with groups of young people]] at the [http://www.niyf.org NI Youth Forum (NIYF)].
-[http://www.nsec.info NSEC] staff explored with the [http://www.niyf.org NIYF] the possibility of subcontracting part of the consultation with young people to them. The ideas discussed centred on an initial face-to-face workshop in which a small group of young people could discuss the issues and determine the questions they would want to ask about cross-border exchanges, followed by an on-line discussion forum in which many more young people could participate.
+[http://www.nsec.info NSEC] staff explored with the [http://www.niyf.org NIYF] the possibility of subcontracting part of the consultation with young people to [http://www.niyf.org NIYF] . The ideas discussed centred on an initial face-to-face workshop in which a small group of young people could discuss the issues and determine the questions they would want to ask about cross-border exchanges, followed by an on-line discussion forum in which many more young people could participate.
 After some discussion [http://www.nsec.info NSEC] decided not to fund this work (at least in the short term), apparently because of resource limitations in [http://www.nsec.info NSEC] .

@@ Line 23: / Line 23: @@
 The [http://www.e-consultation.org research team] suggested using group support systems, such as [http://www.webiq.net WebIQ] or [http://www.anyzing.com/zing.html Zing] in half of these meetings. In principle such idea mapping tools should speed up brainstorming and ranking activities, as participants could type at the same time.
-The consultations should achieve the same benefits from the group support system tools used in private companies. The [http://www.e-consultation.org research team] arranged for the [http://www.cforc.org Centre for Competitiveness] to demonstrate Zing to [http://www.nsec.info NSEC] staff in a meeting in [http://www.gotobelfast.com Belfast]. However, although they agreed in principle to do this, [http://www.nsec.info NSEC] were not able to organise any group support system meetings before the [http://www.e-consultation.org research team's] project ended.  A reason is [http://www.nsec.info NSEC's] staff were fully stretched organising and running non-electronic meetings. Consequently, no [http://www.anyzing.com/zing.html Zing] agenda was designed.
+The consultations should achieve the same benefits from the group support system tools used in private companies. The [http://www.e-consultation.org research team] arranged for the [http://www.cforc.org Centre for Competitiveness] to demonstrate Zing to [http://www.nsec.info NSEC] staff in a meeting in [http://www.gotobelfast.com Belfast]. However, although they agreed in principle to do this, [http://www.nsec.info NSEC] were not able to organise any group support system meetings before the [http://www.e-consultation.org research team's] project ended.  A reason is [http://www.nsec.info NSEC's] staff were fully stretched organising and running non-electronic meetings.
 =====Consulting those who are affected most: Young People=====

←Older revision		Revision as of 11:31, 27 April 2007
Line 1:		Line 1:
		+	This page explores the design issues in a little more depth.
		+
	=====Engaging the Stakeholders=====		=====Engaging the Stakeholders=====
	The activities at the launch only engaged the 60 to 70 people who attended.		The activities at the launch only engaged the 60 to 70 people who attended.